Q35 Can patients verify follicle counts, surgical personnel and key records before and during surgery?
Yes. The doctor explains the design and estimated follicle count before surgery, and you sign to confirm them. The follicles actually transplanted are photographed during surgery and their count is entered in the surgical and medical records. You may apply to inspect these records.
All surgical clients.
The Regulations on Medical Record Management in Medical Institutions cover surgical-record content and patients' rights to inspect and copy records.
Follicle counts are medical records, not a pricing basis: we charge by transplant-height tiers. Different counting methods yield different numbers; our records use follicular units (FU).
To inspect or obtain copies, apply in your own verified name at reception or call 400-088-0173, ext. 2301, and provide identification. Records are supplied within the prescribed period after acceptance. A representative must provide written authorization.