Q89 If I am dissatisfied with the service, who else can I contact?
Conclusion
You may complain to the clinic first or contact external oversight channels directly. Neither route prevents the other.
Supporting information
All matters including service attitude, fee disputes, medical quality and information protection.
Regulations on the Prevention and Handling of Medical Disputes.
Risks and limitations
Medical injury liability must be determined through statutory procedures. We do not promise the outcome in advance.
Next steps
Internal contact: 400-088-0173, ext. 2301 (09:30–18:30). External channels: Shanghai's 12345 public service hotline, market regulation hotline 12315, or the oversight bodies of the Huangpu District and Shanghai Municipal Health Commissions.
Reviewed by: FerriaMed · Hair Transplant Center | Dr. Jin Yuqing
This page provides information about seeking care at our institution; it is not medical advice. Results vary between individuals. Your in-person assessment and written informed-consent documents take precedence.